Refund policy

• Request to exchange or refund must be done 48hours after receiving the hair.
• Kikilabelle will not accept hair that has been used, washed or lace has been tampered with.
• Due to hygiene reasons, we cannot accept hair that has been worn.
• Customer is responsible for courier charges to and fro when a return or exchange is facilitated
• Only once we receive the hair from you, can we see if it is eligible for a return or exchange
• Returns older than 2 days will not be accepted